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Why
should I consider changing supplier?
You
could save yourself a considerable amount of money. In addition to the savings, most
suppliers now offer a range of additional features with their product offerings which
can not only make it more convenient for you to pay your bill (e.g. by PC banking
), but also allow you to earn loyalty points (for instance, AirMiles, Retail Clubcard
Points, etc.). In addition to each supplier's tariff, we have a catalogue of all
the available payment options and product features. This allows you to pick the product
you want easily and quickly.
How
much can I save by switching suppliers?
The
amount you save depends on a number of factors:
- The amount
of competition in your area;
- How aggressive
the pricing policy of your existing supplier is;
- How much
energy you use;
- How you
pay your bill.
The Consumer's
Association recently highlighted that the difference in the annual bill for a typical
customer supplied by the most expensive supplier rather than the cheapest could be
as much as £100 a year. For larger energy consumers, this will be considerably more.
To find out exactly how much you can save, please feel free to use our service.
Will
there be any interruption to my gas or electricity supply?
Absolutely
not. Your new supplier will use exactly the same wires, pipes and meters that
you currently use. Your new supplier will also contact your existing supplier to
arrange for the transfer of your supply. The only thing that you will notice is that
your bill will come from your new supplier.
What
about customer service?
If
you want to apply to a new supplier we recommend that you check the description of
the new supplier that we have compiled for you. You can do this by following the
links from the tariff results pages. These descriptions will contain information
on the range of services offered by the new supplier. You can also obtain information
on a suppliers level of customer service, such as call centre availability, by calling
the supplier direct.
energywatch, the consumer watchdog, also publishes statistics on the number of complaints received by suppliers. You can find more information on complaints statistics at
http://www.energywatch.org.uk/consumer_info/industry_complaints/index.asp.
Please note, however, that complaints and customer service are not necessarily the same thing.
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