If you are having problems switching online just call our customer services who will be able to switch you over the telephone, or email us and our dedicated customer services team will get back to you.
Customers can call us on 0800 279 4091.
Monday to Friday 9:00 am - 6:00 pm
You can also contact customer services if you have a general enquiry, want to talk about our services, give feedback or wish to make a complaint.