About switching gas & electricity suppliers

Unravelit was the first price comparison service to be officially accredited by Energywatch (now Consumer Focus), the UK's gas and electricity watchdog. This means that our service meets strict standards in relation to the quality, accuracy and comprehensive of our data and the impartiality of our service. We provide you with the widest coverage of gas and electricity products and tariffs in the market.

About our services

We continuously monitor all UK gas and electricity suppliers and in many cases we have tariff information even before tariff changes are actually made. In this way we aim to ensure that we have the most accurate, reliable and comprehensive service in the market. Where we provide online application services, we are paid a small commission by the relevant supplier. This in no way affects the way in which we present savings, nor does it affect the price that you pay for your energy.

Why should I switch?

Consumers in the UK are free to choose their gas and electricity suppliers. The best deals offer substantial savings, and shopping around with this tool will help you find out how much you could save. It's just like looking for a better deal on your home insurance or motor insurance.

What do I need?

To get a quote takes just a few minutes. Tell us your postcode, the name of your suppliers, how much you spend per year, and we'll tell you how much you could save.

How does your service work?

This service compares over 14,000 different and constantly updated energy prices, from all the main suppliers in England, Scotland and Wales. Within 10 minutes you could end up saving over £270 a year on your energy bills.

What happens after I submit an application?

We will confirm your application by e-mail and forward your details securely to your chosen supplier. The supplier will start organising the switch and will contact you to confirm when the service will start.

What are the advantages to me?

This is a fully comprehensive, fully independent, and fully impartial service. It is fast, friendly, secure and FREE. We pull together all the data and information from the utility industry to make your life easier. Within 10 minutes you could end up saving over £170 a year on your energy bills. Try it for yourself and see. Use the service as often as you like; there is no obligation.

How do you keep your prices up to date?

We monitor all gas and electricity suppliers, and all tariffs, on a continuous basis. In most cases, we receive information before tariff changes are actually made. In this way we aim to provide you with the most comprehensive and accurate source of service and price data in the market.

How does unravelit make money?

Unravelit supports its business by earning a small commission for a successful energy application. unravelit has commercial relationships with the following energy supply companies:

Applications for tariffs from these suppliers can be submitted if a "Continue" button is visible. If a "Review" button is shown next to a tariff it is currently unavailable via unravelit.com

What about supplier's customer service levels?

You should consider reviewing information about the customer service level of suppliers before making the decision to switch. Complaints against energy suppliers are collected by the independent energy watchdog energywatch.

Click here to find out more about suppliers' customer service performance

How can I get help with using less energy?

Unravelit publishes a regular newsletter that often offers up-to-date information on reducing your energy bills, and there is a lot of related information in our up-to-date News section. To sign up, click here. If you are interested in information about grants to help insulate your home, we recommend you visit the Energy Savings Trust website at http://www.est.org.uk/myhome/gid which offers an interactive calculator to show what is available at your postcode from a variety of national and local schemes, including Warm Front, Warm Deal, the Home Energy Efficiency Scheme, and the Energy Efficiency Commitment.

What is the Warm Home Discount Scheme?

1. What you will get:

You could get £140 off your electricity bill for winter 2017 to 2018 under the Warm Home Discount Scheme.

The money isn't paid to you - it's a one-off discount on your electricity bill, between October and March.

The discount won't affect your Cold Weather Payment or Winter Fuel Payment.

Pre-pay or pay-as-you-go meters:

If you currently receive the discount and you switch to a supplier that does NOT participate in the scheme, then you will lose the discount. This will therefore affect the overall saving that you could make from switching.

2. Eligibility

You qualify for the discount if on 9 July 2017 all of the following applied:

If you don't qualify

You may be able to apply directly to your electricity supplier for help if you don't qualify because you don't get the Guarantee Credit element of Pension Credit but:

Check with your supplier to see if you're eligible and how to apply.

The following suppliers ARE part of the scheme:

3. How to claim

You'll receive a letter by 30 November 2017 telling you how to get the discount if you qualify.

Your electricity supplier will apply the discount to your bill by the end of March 2018.

If you didn't get a letter contact the Warm Home Discount Team if you didn't get the letter and both the following apply:

Warm Home Discount Scheme
Telephone: 0345 603 9439
Monday to Friday, 8:30am to 4:30pm

Warm Home Discount Team
2.1.P
Peel Park
Brunel Way
Blackpool
FY4 5ES

For any other queries about the scheme, contact your electricity supplier.

If you're unsatisfied with your supplier's response or
if you've contacted your supplier and have a problem with their response, contact the BEIS Correspondence Team. Include the correspondence you've received from your supplier.

BEIS Correspondence Team
1 Victoria Street
London
SW1H 0ET
enquiries@beis.gov.uk